Privacy Policy - Techunafa
Techunafa

Techunafa Privacy Policy

Last updated: 18/07/2025

1. Introduction

This Privacy Policy explains how Techunafa (“we”, “us”, “our”) collects, uses, and protects your information when you use our Service.

2. Information We Collect

  • Business Information: Name, email, business name, phone number
  • Meta Data: Access tokens, page/account IDs, and other data provided by Meta when you connect your accounts
  • Customer Interactions: Messages, comments, and chat logs between your business and your customers
  • Usage Data: Information about how you use the Service

3. How We Use Your Information

  • Provide and operate the Service
  • Authenticate your account and manage integrations
  • Process customer messages and comments (including sending them to third-party AI providers like OpenAI for automated responses)
  • Improve and secure the Service
  • Communicate with you about your account or updates

4. Sharing of Information

  • With third-party service providers (e.g., OpenAI) to process customer messages
  • With Meta, as required for integration
  • As required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable security measures to protect your data. Passwords are encrypted. Other data is stored in our database and accessible only to authorized personnel. However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain your data as long as your account is active or as needed to provide the Service. You may request deletion of your data by contacting us at techunafa@gmail.com.

7. International Data Transfers

Your data may be stored and processed in Pakistan or other countries where we or our service providers operate.

8. Children’s Privacy

Our Service is intended for use by businesses and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us for removal.

9. Your Rights

You may request deletion of your data by contacting us at techunafa@gmail.com. We will respond in accordance with applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website.

11. Contact Us

For questions or privacy requests, contact us at techunafa@gmail.com.